The “cheap and cheerful” cost cutting train has left the station and it is not coming back anytime soon. I firmly believe that companies and organizations that think an outsource provider can provide easy cost cutting measures are standing at the wrong train platform....
Innovation transforms something, whether a process or a machine. It is more than an incremental improvement—saving “fingers and toes” worth of time, effort or money. Many companies, if not all, claim that they want their supplier pool to bring them innovative ideas....
I lost big playing a negotiation game at the University of Tennessee. My team was caught off guard by our opponents’ tactics. Our opponents were “playing not to lose.” HUH? I play to win. I thought everyone played to win. The other team were wolves in sheep’s...
A stunning 45% of the time neither suppliers nor their customers realized the anticipated value from the relationship. This according to an IACCM study. Wow. That is almost like flipping a coin! What was wrong? One reason, the parties focused solely on price, thereby...
Did you know that 57% of employees who say that they are looking for a new job are doing so because they think they could earn more money at another company? Salary.com conducted a random survey and reported that more than half of those surveyed said that were looking...